Frequently Asked Questions

Everything you need to know about your next favorite pair of kicks.

Are your sneakers authentic?

Absolutely. Every item at SWAG KICKS undergoes a rigorous multi-point inspection by our expert authentication team to ensure 100% legitimacy before being listed.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 14-day return window for all unworn items in their original packaging with the SWAG KICKS security tag still attached.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.

How do I track my order?

Once your order ships, you will receive an email notification containing a tracking number and a link to our carrier's tracking portal.

Do you offer worldwide shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific destination.